Customer Testimonials
I recently closed on a purchase of a used truck. My salesman (Andy Ackerman) didn’t feel like a salesman but rather a consultant trying to align buyer and vehicle. He was attentive and quick to respond to messages. I live out of state and Andy, along with his team, made arrangements to meet near a halfway point to finalize the purchase. If you need a vehicle go see Andy!
Andy was very professional very knowledgeable and worked with me to get a new vehicle. This kindness is very much appreciated all the employees at Louden Ford. We’re very professional and kind in so many ways. My husband had his F250 and for service the same time I was looking for a vehicle and the service was wonderful very friendly very knowledgeable making sure our needs for being taken care of all around. Great people at Louden Ford. I would give them a high recommendation.
They were awesome and super quick to deal with
Nice people and they worked with me to make a deal on a nice truck.
Had a great experience with Danielle and Chris s in service .
Did well on evaluating what maybe wrong and covered a warranty item while it was there.
Great service department Roger and his crew takes great care of my company truck Thank You !
We have bought 3 vehicles off them now and being the picky person I am can be difficult to deal with but they have met every request I have ever had. Highly recommend them!
Great dealership! Bought a 2022 Porsche Taycan and the car’s beautiful. Drove it home over an hour and have been driving it all day, and no issues charging at the Superchargers near my place. The sales reps there were great. No pressure to buy anything and they were able to get me the warranty I wanted. Very accommodating. The rep that I worked mostly with was Michael Heslep. He was very helpful and was able to get me the things I wanted for the car and the financing. I drove over an hour away from western PA to go to ... Read More Google - Jun 26, 2025
Timely straightforward process. In and out in an hour with a new vehicle.
This Ford place may be in a little town of Minerva but let me tell you that when you walk in that door you're not a customer. Your family. You have Danielle, the service advisor who goes above and beyond to help you. Doesn't stop there. You have Crystal who is the GM, who help you and answer your questions. Then you have Lisa who comes up with all the amazing ideas for the videos on tiktok to keep us all laughing. Then the sales people. You have them acting silly and just letting loose and that's ... Read More Google - Jun 21, 2025
Loudon Ford is the friendliest, most polite, and honest dealership I have ever interacted with. Shout out to Chris and Danielle in service. They are the best. Chris is the first mechanic to treat me with respect as a female truck owner. He was very knowledgeable and helped solve issues several other mechanics couldnt. I don't trust anyone other than Loudon to work on my truck. I encourage everyone to go there and all of my friends and family who have switched over say the same thing.
Great service and very personable
Was well pleased to work with Seth !
Anthony was great to work with and got us in exactly what we wanted. Very good experience!
Great place to purchase a vehicle.
Purchasing a new car for my wife was the easiest and most hassle-free experience I’ve ever had at a car dealership. Seth was so easy to work with and made sure everything we needed was taken care of. He was knowledgeable and made you feel like family. I would recommend Seth and Loudon Motors to anyone and everyone! 10/10 experience!
Great service and friendly staff! As someone who doesn’t do regular service with Loudon I was very impressed!
great service, friendly staff, professional and honest.
This is Heather and Robert we are very satisfied with the service and the vehicle they helped us purchase ty so very much to Seth Loudon and to the financial guy too ty very much
Services were prompt courteous and polite and complete. I can recommend this shop.
Andy showed he is a kind and caring salesman that serves his purpose at Loudon motors. Having given me access to the general manager Crystal, we were able to come to a deal with my purchase of a classic workhorse. I am glad to have given them the opportunity to profit from our business interaction, just as i have profited from attaining the truck I needed to grow and move towards achieving my chief aim… in the future I will not hesitate to consider Loudon motors as a reputable source for all my vehicles personal and business related.
This was the best truck buying experience I've ever had!! Andy was so welcoming and knowledgeable. He genuinely wanted to help me find the right F150...even if it meant searching throughout a 300 mile radius from their dealership! I ended up falling in love with a 2025 FORD F150 KING RANCH that was on their lot! The most beautiful truck ever! I purchased it and drove it home. Andy made this whole experience a very happy one and I have now gained a friend!! LOUDON FORD is now my forever Ford dealership!!!
great job 👏🏿
First off, I have always hated shopping for a new car. That is until I met Andrew R. He helped my buy my first "New" car and I have trusted him ever since. He put my needs first and at no point did I ever feel pressure. He and the team at Loudin, including Jake in finance helped me make the best decisions for myself and I am confident in my purchase and look forward to seeing them again, although only for routine maintenance 😉
Loudon's is by far the beat dealership I have ever dealt with. They care about the customer, they went over and above on my last purchase of a 2025 Bronco Sport. Justin was an excellent Salesperson, and the experience was a great one!
The staff at Loudon Ford were extremely knowledgeable and friendly. I truly enjoyed my buying experience with Seth and the finance manager (sorry, i forget his name). This is my second purchase at Loudon Ford.
Liked working with all of the salespeople really friendly and knowledgeable
A great experience from start to finish!
I brought my son's car in for LOF change and tire rotation, the service was very quick as I waited for the vehicle to be done.
While waiting, I walked the new car lot, and returned the next day and traded my two previous purchases from 2017 from Loudon for two new models. I will not purchase from any other dealers!! Loudon is the place to purchase and maintain you vehicles!! Don't go to the huge dealers with 30 sales people walking around like vultures. Loudon Motors Ford treats you like family and ... Read More Google - May 4, 2025
We drove almost 2 hours to Loudon Ford the employees there and Michael our salesman was amazing very gracious, very easy to get along with everything went very well. we bought our truck and was out the door in under 2 hours very simple process, will definitely look to them in the future.
Thank you Danielle and Service Dept. So polite and professional. Was very nice taking care of our issues. THANK YOU!!!
Top notch customer service and fast with an oil change..Car wash, too…C.R. Gallagher
Good people and fast service!
What a great experience. Such a nice laid back family oriented place..Quick service. Friendly people. Garrentee I will be telling people to go there if there looking for a vehicle.
Justin has a great future ahead of himself as a salesman. He walked us through every step of the sale and made our buying experience stress free and enjoyable. The dealership and all the employees at Loudon Ford are friendly and helpful. Do yourself a favor and check them out for yourself.
Seth and the whole team was amazing! Definitely would recommend to anyone looking for a vehicle.
We had a very good price Very Very good salesmen
Michael was awesome! Very helpful in getting me into my new Bronco (which I love). He was nice to work with, knowledgeable and responsive to any questions I had!
I had a great experience at Loudon Motors! Andrew responded quickly answering my questions. Very nice dealership with a big inventory! All staff was extremely friendly and personable! The proposal didn’t have any hidden fees like other dealerships I checked. Jake was extremely friendly and they both got us in and out in the F150 I wanted. Great experience would buy here again!
Great experience at Loudon Motors today with Andrew Resanovich, my sales person & Jake Repp, financing manager. My 1st time at this dealership & highly recommend! Will definitely go back in the future. Love my Bronco Sport!
Michael Heslep was easy to work with and professional. I got a fair deal and was financed and out the door in no time.
Had a great experience purchasing a truck here. Michael is very knowledgeable and helped me find exactly what I was looking for. Jake made the purchasing process quick and easy to understand. Highly recommended.
I had a very good vehicle buying experience at Loudon Ford in Minerva Ohio. My salesperson Andrew Resanovich assisted me from start to finish,I was glad to have had him !
Ford mustang purchased at a different dealership. Other dealership gave the run around for 4 months…. Finally allowed me to have work completed at Louden Ford in Minerva. Their service department is efficient, communication is excellent and service is timely and trustworthy. Highly recommend!
Anthony gives SUPREME customer service, would buy anything from him!
I found the vehical I wanted at a fair price. Michael was able to answer all my questions and demonstate how to use the Ford App. Grade A.
My experience was great. Couldn't ask for better care from sales rep and finance depmnt
Great experience!!! My sales representative michael heslep got me in the car i wanted at a great price !!
The mobile repair service provided by the Loudon technician was invaluable! The communication was appreciated and the promised service was completed as stated!
I bought a new ford truck from Louden Ford on 3-20-2025. Sech Loudon was the nicest young man I ever dealt with. Seth and his crew made sure I was happy with everything. Thank you for a very good deal. Frank Litva
Andrew did an amazing job finding the right truck for me. Would recommend this dealer to anyone
Andy was great real smooth transaction. They made my shopping experience easy would definitely recommend Loudon Thanks Andy
Recently bought a new truck off of Andy here at Loudon motors and he was great to work with despite having rude customers before he was able to help me , we were able to work out a great deal on my new vehicle, highly recommend going through Loudon and Andy especially!
Went to Loudon in Nov of 2024 and met with Andy Ackerman. We didn't buy then but he still treated us well. Went back 2/22/25 and asked for Andy again and couldn't be more pleased with our experience. He is respectful and got us everything we asked for and more! We will definitely recommend Andy to our family and friends The whole Team worked together to give us exactly what we needed to feel good about this purchase.
Absolutely best car buying experience ever! Highly recommend this dealership. Andy was the best salesman to work with. Finance with Jake was a breeze. Cannot say enough great things about the whole experience.
Seth was very helpful and took amazing care of me and my family the whole team at Loudon motors took great care of us
The service department always takes great care of my wife and I. Danielle is always very friendly and keeps us well informed.
The Service Center staff are friendly and are good at what they do. The online booking was simple to make.
I bought a set of tires from other place I don’t want mention any names but when they installed them it’s was riding like crap. So I went over to Loudon Motors Ford and set up an appointment. And come to find out the last place put beads in the tires. It took the ford guys a while to balance them out. it took a lot of tire weights, but it rides so much smoother. My hat off to these guys. The Old Beast is very happy
Love there Service Department fast and quality work
Service done quickly and drivers side window button fixed and gave me a place to park my trailer during my service to be able to complete an errand on the way home.
We had a wonderful buying experience at Loudon Motors.
The best car buying experience I've ever had. Jake and Andrew handled every question and detail. They were both very professional and friendly and it was definitely obvious they know what they are doing, and more importantly care as well.
Ease of doing business is an understatement regarding getting my vehicle serviced. From booking my appointment online to getting an estimate to fix problems with our car was so simple. Staff are extremely friendly and supportive. Their waiting area is also very comfortable and convenient. I was worried about taking out 3 year old and waiting but their waiting area is very kid friendly. He didn't want to leave when we were done.
Today was my first experience at Loudon Motor Ford. To start off, the lady on the phone was so kind and patient as I was making an appointment to get my oil changed! I worked on my computer in their waiting area which was very, very clean and everyone who walked by was nice and welcoming! The oil change got done in less than a hour, easy and seamless! Definitely will be taking my car there for future maintenance! Thanks, Loudons!
We had a great experience with Loudon! I wasn’t feeling well and the picked my car up for me to get it serviced. They had it back in just a few hours and I was pleasantly surprised with a complimentary car wash too. Highly recommend Loudon Motor Ford!
I came in for an oil change. Everyone i saw said good morning with a smile. Everyone very polite and courteous. In and out in 35min. Thanks Everyone at Loudon ford in Minerva.
After purchasing a used super duty from a dealership up north (cleveland), the truck had a few things that were to be repaired upon picking it up the following week. The morning we were to pick the truck up the dealership said they didn't have time to get the repairs done? (Purchased from a Chevy dealer, repairs needed to be done at a Ford garage) So, long story short, we picked the truck up with the agreement we could get it repaired back home locally. So we went to a large Ford store in downtown Canton that really dropped ... Read More Google - Jan 1, 2025
Eric was right on with with vehicle description and worked hard to get me where I needed to be with the money aspect of the deal
Andrew was very efficient, it was Christmas Eve so I know People were wanting to get home but we never felt rushed. Paper work was ready, we were even able to bring our dog inside. Everyone one there made us feel very welcomed. We would recommend this dealership.
Seth made the process super easy and honestly enjoyable! Every single person was so nice at Loudon!! Couldn’t have asked for a better or easier process buying a vehicle.
Thank you! Great service!
We purchased a used 2021 Kia Forte for our daughter from Loudon Motors Ford (Minerva, Ohio). Eric the salesperson was awesome to deal with. He was easy to talk to and very personable. We drove up from Pittsburgh, PA for this vehicle as he talked to my wife over the phone going over the details of the vehicle. We asked him to do a video of the vehicle for us which we can see a little closer of the vehicle and walk us inside and outside the vehicle through the video.
As we drove 2hrs to the Loudon Motors Ford dealership, ... Read More Google - Dec 18, 2024
My appt took nearly 4 hours to complete, which was a lot longer than expected. I arrived about 8:40am and finally my explorer was done with an undercoating and a detail at 12:45. Pretty sure they must have all gone to lunch at the same time for it to be nearly 1pm for those two things to be finished. I would have kept the rental car a lot longer, if I would have been told it would take that long, but I wasn’t told it would take 4 hours or told that I would be notified when it was finished. Maybe some ... Read More Google - Dec 14, 2024
Loudon Motors is nice to work with and do good. Really like the pick up and drop off program, thanks!
Andrew and the team were all very courteous and helpful. Simplified what can sometimes be a lengthy process in purchasing a new vehicle. I’d recommend them to anyone looking to buy a vehicle.
Danielle Patterson in the Service Department goes above and beyond! She's helped me several times with my Focus and is very knowledgeable and conscientious. Keeps me well informed about my vehicle and matenance. Thanks for all you do, Gloria Richard
I drove about about 10 hours from North Carolina to Ohio to come buy a truck off of Andy Resanovich and he was amazing. He showed me the truck and made sure I was caught up to speed on it and showed me every inch of it without hesitation when I asked. (Top to bottom including frame). He didn’t try to pressure me on something else and made the process as quick as can be. They’re a wonderful dealership with amazing people working for them!
Great service. The service department got my truck in right away. They were very detailed in getting the information needed to correctly fix the issue my truck was having.
Great service in a laid back family friendly atmosphere!!!
I have nothing but good things to say about salesman Eric Strata he was polite he listened to what I wanted and he tried to get the jeep that I wanted. He was hands down the best salesman I have ever worked with. Thank you a lot Eric Strata for your politeness and kindness and really working for me. Keep up the good work
Great service department
Good job Price effective