I recently closed on a purchase of a used truck. My salesman (Andy Ackerman) didn’t feel like a salesman but rather a consultant trying to align buyer and vehicle. He was attentive and quick to respond to messages. I live out of state and Andy, along with his team, made arrangements to meet near a halfway point to finalize the purchase. If you need a vehicle go see Andy!

Andy was very professional very knowledgeable and worked with me to get a new vehicle. This kindness is very much appreciated all the employees at Louden Ford. We’re very professional and kind in so many ways. My husband had his F250 and for service the same time I was looking for a vehicle and the service was wonderful very friendly very knowledgeable making sure our needs for being taken care of all around. Great people at Louden Ford. I would give them a high recommendation.

They were awesome and super quick to deal with

Nice people and they worked with me to make a deal on a nice truck.

Had a great experience with Danielle and Chris s in service .

Did well on evaluating what maybe wrong and covered a warranty item while it was there.

Great service department Roger and his crew takes great care of my company truck Thank You !

We have bought 3 vehicles off them now and being the picky person I am can be difficult to deal with but they have met every request I have ever had. Highly recommend them!

Great dealership! Bought a 2022 Porsche Taycan and the car’s beautiful. Drove it home over an hour and have been driving it all day, and no issues charging at the Superchargers near my place. The sales reps there were great. No pressure to buy anything and they were able to get me the warranty I wanted. Very accommodating. The rep that I worked mostly with was Michael Heslep. He was very helpful and was able to get me the things I wanted for the car and the financing. I drove over an hour away from western PA to go to this dealership because of all the good reviews I read online and I’m glad I did. Michael said that people have driven 2 hours from Columbus to go to the dealership and I can see why. Would definitely buy from again. Thanks again!

Timely straightforward process. In and out in an hour with a new vehicle.

This Ford place may be in a little town of Minerva but let me tell you that when you walk in that door you're not a customer. Your family. You have Danielle, the service advisor who goes above and beyond to help you. Doesn't stop there. You have Crystal who is the GM, who help you and answer your questions. Then you have Lisa who comes up with all the amazing ideas for the videos on tiktok to keep us all laughing. Then the sales people. You have them acting silly and just letting loose and that's amazing. But mainly it's because it may be a small town, but they will not try to get over on you. I am from Akron, and let me tell you the dealerships and even repair shops. They don't know how to treat their people. They treat you as just a number and they don't care and they're very rude. My husband recently had his car down there for some repairs at Loudon Ford. Up here in our area. They want to charge over $5,000 for the repair. We called Crystal the GM. And Danielle and they gave us a price. For the same amount of work more than half the price. That's what I mean by sometimes it may be a small place but go where you're going to be treated and respected and Loudon ford is that place.

Loudon Ford is the friendliest, most polite, and honest dealership I have ever interacted with. Shout out to Chris and Danielle in service. They are the best. Chris is the first mechanic to treat me with respect as a female truck owner. He was very knowledgeable and helped solve issues several other mechanics couldnt. I don't trust anyone other than Loudon to work on my truck. I encourage everyone to go there and all of my friends and family who have switched over say the same thing.

Great service and very personable

Was well pleased to work with Seth !