The best car buying experience I've ever had. Jake and Andrew handled every question and detail. They were both very professional and friendly and it was definitely obvious they know what they are doing, and more importantly care as well.

Ease of doing business is an understatement regarding getting my vehicle serviced. From booking my appointment online to getting an estimate to fix problems with our car was so simple. Staff are extremely friendly and supportive. Their waiting area is also very comfortable and convenient. I was worried about taking out 3 year old and waiting but their waiting area is very kid friendly. He didn't want to leave when we were done.

Today was my first experience at Loudon Motor Ford. To start off, the lady on the phone was so kind and patient as I was making an appointment to get my oil changed! I worked on my computer in their waiting area which was very, very clean and everyone who walked by was nice and welcoming! The oil change got done in less than a hour, easy and seamless! Definitely will be taking my car there for future maintenance! Thanks, Loudons!

I'm a new customer, Ron the service advisor was fast and knowledgeable and didn't pressure me on anything. Mario was the technician, I watched from the waiting room and he's very organized. Thanks guys.

We had a great experience with Loudon! I wasn’t feeling well and the picked my car up for me to get it serviced. They had it back in just a few hours and I was pleasantly surprised with a complimentary car wash too. Highly recommend Loudon Motor Ford!

I came in for an oil change. Everyone i saw said good morning with a smile. Everyone very polite and courteous. In and out in 35min. Thanks Everyone at Loudon ford in Minerva.

After purchasing a used super duty from a dealership up north (cleveland), the truck had a few things that were to be repaired upon picking it up the following week. The morning we were to pick the truck up the dealership said they didn't have time to get the repairs done? (Purchased from a Chevy dealer, repairs needed to be done at a Ford garage) So, long story short, we picked the truck up with the agreement we could get it repaired back home locally. So we went to a large Ford store in downtown Canton that really dropped the ball. I took the truck to them, Service manager took pictures and said he would get back with me. I gave it a week and called him, he said I've been busy, I'll get something worked up in the next day or so. We'll 18 days go by since the first visit, I drive to the Canton Ford store, chat with the service manager, only to be told that "I've been busy with existing customers" I said not a problem. So my next drive was down to Loudon Motors Ford Minerva. All I can say is their service department is A1! We made an appointment to look at the truck, upon arrival, they pulled my truck into a service and quickly assesd what they needed to make the repairs. The parts were ordered and 10 days or so later I was called to bring truck in for repairs. I dropped the truck off, and a day or so later they called and had it fixed. Great store, awesome service manager and very timely. What was promised, was done! Highly recommend Loudon Motors Ford!

Eric was right on with with vehicle description and worked hard to get me where I needed to be with the money aspect of the deal

Andrew was very efficient, it was Christmas Eve so I know People were wanting to get home but we never felt rushed. Paper work was ready, we were even able to bring our dog inside. Everyone one there made us feel very welcomed. We would recommend this dealership.

Seth made the process super easy and honestly enjoyable! Every single person was so nice at Loudon!! Couldn’t have asked for a better or easier process buying a vehicle.

Thank you! Great service!

Loudon Motors is nice to work with and do good. Really like the pick up and drop off program, thanks!

Andrew and the team were all very courteous and helpful. Simplified what can sometimes be a lengthy process in purchasing a new vehicle. I’d recommend them to anyone looking to buy a vehicle.

Danielle Patterson in the Service Department goes above and beyond! She's helped me several times with my Focus and is very knowledgeable and conscientious. Keeps me well informed about my vehicle and matenance. Thanks for all you do, Gloria Richard

I drove about about 10 hours from North Carolina to Ohio to come buy a truck off of Andy Resanovich and he was amazing. He showed me the truck and made sure I was caught up to speed on it and showed me every inch of it without hesitation when I asked. (Top to bottom including frame). He didn’t try to pressure me on something else and made the process as quick as can be. They’re a wonderful dealership with amazing people working for them!

Great service. The service department got my truck in right away. They were very detailed in getting the information needed to correctly fix the issue my truck was having.

They gave me a brand new F-150 as a loaner. while they replaced my 2018 Focus Ecoboost engine on a Ford Recall. Very Nice Thank You

Great service in a laid back family friendly atmosphere!!!

I have nothing but good things to say about salesman Eric Strata he was polite he listened to what I wanted and he tried to get the jeep that I wanted. He was hands down the best salesman I have ever worked with. Thank you a lot Eric Strata for your politeness and kindness and really working for me. Keep up the good work

Great service department

Good job Price effective

Jayla was very great and understood the car that I wanted! She found exactly what I was looking for and was very thorough throughout the process. I recommend Loudon Ford if you are looking for a new car :)

The best dealership. The best people and the owner is involved and really cares about his people and customers. The GM is great. She cares and it shows..

Andrew R was great to work with. Very quickly got us in and out with no hassles.

Outstanding buying experience. Loudon always takes great care of me. Second vehicle I've bought there.